Dovecot Issue Clarified

[Phillip T. George]

Robert Trembath wrote:

> Here's the skinny,
>
>  
>
> Put the server up about a week ago, everyone can authenticate and 
> pickup mail. IMAP and POP3 are configured. I have set these up before 
> and had no issues. New mail is arriving and I can use webmin to 
> examine user mailboxes. On some mailboxes, say 10 of the 70 I setup, 
> the user cannot download new mail via pop3 using Outlook 2003, even 
> though there are hundreds of messages. If I use Mozilla, there is no 
> issue. Outlook does not even return an error message. It just acts as 
> if there is no new mail.
>
>  
>
> Does anyone know how to correct this as I am trying to make some 
> shifts in this company from MS to Fedora and if I don't get this fixed 
> quickly, their first impression won't be a good one like I would like 
> it to be. I run a RH 9 server in this exact setup without issue for 2 
> years, but the FC2 release is the first time I've seen this.
>
>  
>
> Thanks in advance,
>
> Robert 
>

Are they using POP3 or IMAP?  Do you have any kind of virtual domain 
name scheme? (Do they log in with username#domain.com or 
username#domain.com, or is it simply just "username" ?)  Check to make 
sure Outlook 2K3 has all of the latest updates on it as well (someone 
said it was an Outlook bug, but I'm not completely convinced).  I have 
some clients that use Outlook 2K3 and they don't seem to have any 
trouble downloading mail.  If you could set me up a test account, I'd be 
happy to test it out and see if I can track anything down.

-Phillip

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