Looking for Open Source trouble ticket solution

[taharka]

Howdy,

James Marcinek wrote:

>Hello Everyone,
>
>I'm looking for an Open Source trouble ticket application and want to know if
>anyone has any recommendations? LAMP or java based will work. I would prefer one
>that is geared up for external customers but I would also be interested in ones
>that are designed an internal organization. Any feedback would be great.
>
>I know this is a fedora list but who better to ask about open source solutions
>
>Thanks,
>
>James
>
>  
>
Have a look at, OTRS (Open Ticket Request System) http://otrs.org Pretty 
feature rich ;-)

taharka

Lexington, Kentucky U.S.A.