Looking for Open Source trouble ticket solution

[James Marcinek]

I actually just came across it and it looks promising.

Thanks,

James

For users of Fedora Core releases <fedora-list at redhat.com> wrote: 
> Howdy,
> 
> James Marcinek wrote:
> 
> >Hello Everyone,
> >
> >I'm looking for an Open Source trouble ticket application and want to know if
> >anyone has any recommendations? LAMP or java based will work. I would prefer
one
> >that is geared up for external customers but I would also be interested in
ones
> >that are designed an internal organization. Any feedback would be great.
> >
> >I know this is a fedora list but who better to ask about open source
solutions
> >
> >Thanks,
> >
> >James
> >
> >  
> >
> Have a look at, OTRS (Open Ticket Request System) http://otrs.org Pretty 
> feature rich ;-)
> 
> taharka
> 
> Lexington, Kentucky U.S.A.
> 
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