Why questions don't get answered, or "No, I've already RTFM, tell me the answer!"

[jdow]

From: "Charles Howse" <chowse at charter.net>

>> From: "Kam Leo" <kam.leo at gmail.com>
>> 
>>> On 12/28/05, Ow Mun Heng <Ow.Mun.Heng at wdc.com> wrote:
>>>> On Wed, 2005-12-28 at 19:58 -0800, Charles Heselton wrote:
>>>> 
>>>>>> [mailto:fedora-list-bounces at redhat.com] On Behalf Of Charles Howse
>>>> 
>>>> 
>>>>> *Most* people answer, if they know.  Or
>>>>> point if they can.  What I've found, is that at least 2 out of 3
>>>>> times, when I go to google someone's problem, the answer is usually
>>>>> in the top 10 links found.  For people that are particularly active
>>>>> on lists, this can be frustrating.
>>>> 
>>>> yes. This is very true. And bear in mind that perhaps as much/as less as
>>>> 50% of people in this list actually do take the time to solve the issues
>>>> for you. They're not support staff but they do it out of wanting to
>>>> help.
>>>> 
>>>> The manner in this the question is asked is also pertinent to getting
>>>> some answers. eg: They would have liked for the OP to at least have
>>>> researched the question by themselves (no spoon feed) with a min of
>>>> google (though of course the sequence/choice of search parameters will
>>>> make/break the query) and perhaps some archive searching. (eg: like me,
>>>> I have like 2 years worth of List archive which I consult before
>>>> shooting an email to the list. That and the fact that I don't have I-net
>>>> access at work, (only email ), so I make that clear as well.)
>>>> 
>>>> 
>>>> That's my 2 cents.
>>>> 
>>> 
>>> Much of this bashing would be alleviated if Red Hat, a publically held
>>> and for-profit company, put some real effort into incorporating a
>>> decent search engine for the archives.
>> 
>> Rumor has it that Google will search into the archives. Experience
>> bears out the rumors. (People who can tolerate Bugzilla also cite
>> using Google as a surrogate search engine for Bugzilla. That might
>> make that horrid, ugly, annoying tool (I'm being kind) almost
>> bearable, too.)
> 
> Would you please give an example of a Google search through this list's
> archives? 

Search for:
vncserver fedora-users

That should be a workable example.
{^_^}