Why questions don't get answered, or "No, I've already RTFM, tell me the answer!"

[Charles Howse]

> The facts are, as I see it, fairly simple.
> 
> 1. This is a public list and there will always be people coming around
> looking for an easy answer. Learn to deal with it.

Just to get a little humorous...

RTFM Answer = "Honey, have you seen my car keys?"  "Yes, I know where they
are, but you will have to find them yourself."

Good answer = "Honey, have you seen my car keys?"  "The last time I saw
them, they were on the kitchen counter."

Great Answer = "Honey, have you seen my car keys?" "Here they are,
sweetheart."

> 3. Fedora Core, like any other product, will benefit from good customer
> service.

All of us users being the Customer Service Department?

> The point being, if you do choose to reply to someone, be friendly even
> when asking if the person has RTFM. My $.02 says that the people of this

My point exactly.

> list do a pretty good job of staying civil and friendly.

Agreed.

> When is Core 5 due? Wait, don't answer that, I'll go read the manual.

lol!