Solution Coming Re: Fedora Community: Under threat?
Matthew Miller
mattdm at mattdm.org
Sat Feb 5 16:11:56 UTC 2005
On Sat, Feb 05, 2005 at 02:00:37AM -1000, Warren Togami wrote:
> Key to the problem is that mailing lists are far from the best medium
> for end-user support. We need to steer end-users to an entirely
> different medium in order to scale effectively. Official project change
> in that direction is happening soon. Read the link above for details.
I strenuously disagree with your point #1:
1) This would shift ONLY end-user lists, not development lists. Those same
engineers are likely to ignore the end-user support lists anyway. Nothing
is lost.
Actually, some of us like to help out on the end-user side of things *and*
hate most web forums.
Please at the very, very least, don't do something like the widespread
non-threading horrible interface "BB" style forums. Ideally, it'd be
something like this: <http://news.lugnet.com/>.
Additionally, like Lugnet, it'd be nice if the forums had an NNTP backend.
The "how to do a discussion group" problem is already solved, and most web
forums just reinvent that wheel horribly badly.
I think a web forum could be very helpful to many newer-to-the-net users,
but there's no reason not to eat our cake *and* have it too.
--
Matthew Miller mattdm at mattdm.org <http://www.mattdm.org/>
--> Fedora Users & Developers Conference, hosted by Boston University <--
February 18th, 2005 <http://fedoraproject.org/wiki/FUDCon1>
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