[OT?] Remote management service idea

[Gustavo Seabra]

Gain Paolo Mureddu wrote:

> Brian Fahrlander wrote:
>
>>    I have an idea.  Please throw rocks.
>>
>>    I start a company to support Fedora Core 3 remotely. A salesman just
>> does a 'full' install (or preferably a kickstart) and puts it on the
>> net. He helps the brave ex-window inmate set up the email/IM/etc and I
>> start the support from there, doing a yum update, and all that.
>>
>>    The whole thing would happen over broadband, with GnomeMeeting, and
>> they'd contact me for support at anytime over it, or if need be, by
>> phone.
>>
>>    Just $20 would have me installing new software, adding users, or
>> whatever is needed as long as they want.  The salesman could charge
>> whatever he wants, assuming $80.
>>
>>    What I need to know is:
>>
>>    1. How many of you would be willing to 'sign on' to this support now
>> (for grandma, the kids, what-have you) and
>>
>>    2. How many people do you feel certain you could convert and put
>> onto this service?
>>
>>    If I can get enough, I can get outta this stupid security guard
>> uniform for good...
>>
>>  
>>
> I don't know about others, but I actually think this is a good idea... 
> I don't know about price tags, since I'm quite bad at setting them, 
> but the general idea looks good to me. About an estimative of users 
> willing to go this path... I couldn't say... I think it would be 
> feasable, but you will have to do a good marketing effort.
>
Go ahead, that's a great idea. However, price wise, I'd say that the 
salesman is getting too much, and you too little. The support work, 
after the installation, would be a lot more important, more work, more 
difficult, more constant, etc. (unless you meant $20/*month*... )

-- 
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Gustavo Seabra - Graduate Student
Chemistry Department
Kansas State University
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If at first you don't succeed...
      ...skydiving is not for you.