Linux sucks

[Felipe Alfaro Solana]

> I'm desperately trying to avoid a flame war, but I am very curious 
> about a couple of things:
>
> 1.  What kind of SLA will Microsoft offer to a small business or an 
> individual user?
> 2.  For the case above, where the poster spoke to a kernel developer, 
> what kind of response was promised in the SLA and how much did it 
> cost?
>
> For the record, I use Windows, because a specific toolchain I need 
> isn't going to be ported to Linux.  But where I can (which is nearly 
> everywhere else), I use Fedora, in fact, I do most of my email, 
> "Office" work, and presentations using Linux.  I've found Microsoft 
> support to be expensive and antagonistic to customers.  A recent 
> experience bears this out.
>
> I have an issue working for a friend now where MS support is needed.  
> My friend entered "DLL Purgatory" because of a defect in a version of 
> MSVCRT.DLL, used by just about everything on the system.  The 
> Knowledge Base article which discloses the defect announces a hotfix 
> for the problem.  But to get the hotfix, one must place a toll call to 
> Microsoft and pay the charge for a service call to obtain the fix.

This is the kind of "assurance" Microsoft does offer to customers: pay 
us for our faulty software. And they feel proud about it when they say 
Linux offers no protection or assurance. Ouch.