OT: Incredible Rudeness in Evolution Bugzilla

[Nix, Robert P.]

Then I would submit that this would be a worse offense. It was done on a completely public venue, so that everyone had an equal opportunity to be offended. Had it been a personal message (and by message, I had meant exactly what had been done. "Messages", in Bugzilla or in an IBM ETR, are just pieces of communication. I didn't mean to imply a private communication.) Had it been a personal message, it might be more forgivable. 

Done in a public forum, it reflects on the person, and on the company they work for. Novell is as responsible for the person's message as they are. 

Novell would be wise to implement an "audit" on this person's outgoing messages, and kick back the ones that need to be "toned down" before they hit the public eye. At the very least, the person should be sent back to the third grade for some lessons on how to act in public. 


-- 
Robert P. Nix		Mayo Foundation
RO-CE-8-857		200 First Street SW
507-284-0844		Rochester, MN 55905
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"In theory, theory and practice are the same, but
 in practice, theory and practice are different."

-----Original Message-----
From: fedora-list-bounces at redhat.com [mailto:fedora-list-bounces at redhat.com] On Behalf Of Craig White
Sent: Tuesday, February 22, 2005 10:40 AM
To: For users of Fedora Core releases
Subject: RE: OT: Incredible Rudeness in Evolution Bugzilla

this wasn't a message - it was an entry in their bugzilla system.

Message implies a private personal response - this was a public posting.

Regardless of your experiences of interaction with the programmers, it
is not common in the world of proprietary software.

As for 'civility' - I guess we all have to judge for ourselves what we
deem to be civil. I'm not entirely certain that the uncommon vernacular
always represents incivility but recognize that some may always
interpret it that way.

When I have an issue, I try to concentrate on the problem and not get
bogged down in personalities.

Craig

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