Redhat.fedora site Not Noobie Friendly!

[David Curry]

Les Mikesell wrote:

>On Sat, 2005-03-26 at 11:03, David Curry wrote:
>  
>
>>But, in my opinion most English speakers posting 
>>such messages are individuals who are prone to try "winging it" and 
>>haven't bothered to undertake even the most cursory preparatory research.
>>    
>>
>
>Yes, if they weren't this type, they wouldn't be installing Linux for
>the first time on their own.  And the exceptional thing about the ones
>you've seen is that they managed to get on the mailing list and post
>the question. 
>

'nuff said!  It does not matter what one puts in documentation if the 
documenation is not read!

> That's probably a very small percentage of the actual
>failures.  You have to write the instructions for the intended
>audience.  Commercial companies often hire specialized technical writers
>just to deal with the problem that first-time users rarely do what
>an experienced developer expects them to do.  And they sometimes revise
>their documentation when informed by the support department that
>errors from certain misconceptions are happening all the time.
>
>  
>