Manual Registration Comcast High Speed Internet in Fedora 4

[Min Chen]

On 1/3/06, Christopher A. Williams <chrisw01 at comcast.net> wrote:
>
> On Tue, 2006-01-03 at 19:10 -0500, Neil Cherry wrote:
> > Min Chen wrote:
> > > On 1/3/06, *Neil Cherry* <ncherry at comcast.net
> > > <mailto: ncherry at comcast.net>> wrote:
> >
> > >     What trouble are you having?
> >
> > > I wonder how to do Comcast "manual registration" in my Fedora 4 laptop
> > > that Comcast tech people may not support.
> >
> > The question involved becomes: what is manual registration? I was
> > given an install kit a long time ago. But I had the @home service
> > up and running before hand. One thing you need to make sure of
> > is that the domain name is comcast.net.  You'll also need dhclient
> > I didn't need much else but I did have a working connection before
> > hand.
> >
> > Have you tried it with Linux anyway?
>
> I'm just picking up on this thread, but I am a Comcast High Speed
> Internet subscriber running FC4. Indeed, it does work quite well. While
> it's true that Comcast doesn't officially support Linux, what that
> really means is they don't have a clue about how to configure anything
> with Linux. This is something you can overcome if you say the right
> things to them.
>
> I had to do a manual install to set up my cable modem account and
> complete the modem provisioning / account activation process. If you
> call the national support number (1-800-comcast) and explain that you
> need to do a manual install/account activation, they can then step you
> through the rest. If they ask, you can tell them you're running Linux,
> know that they don't officially support it, but also know that it is
> documented by Comcast to work. Be polite and ready to translate anything
> they have for Windows or Mac to what it needs to be for Linux. I was
> also told by someone at Comcast once to always call the national support
> number as opposed to the local number they provide. Apparently they have
> different call centers and the national one seems to be much more
> helpful.
>
> Here's the meat of what you need to know: A manual install means you
> need to configure your Web browser to set up your account. Comcast uses
> a browser based, but still rather archaic system to do this, but it
> works. To get to the account set up properly, your browser must have
> specific proxy settings and you then need to connect to a specific site.
> Comcast support can give you the site and what the browser settings are
> for IE. You will need to translate those settings into what's needed for
> either Firefox or Konqueror (not that hard to do - it's just proxy
> server changes). If you ask for help from someone who understands Mac,
> your chances of getting someone to help you that actually knows what
> they are doing are going to be much better.
>
> Once the browser base manual setup is complete, DHCP should work
> normally. At this point, you will also be able to add back a
> Firewall/Router/Gateway if you prefer (which I do).
>
> Hope that helps! I wish I remembered the proxy settings and account
> setup address, but it's best to have a support person on the line with
> you just in case it's needed.
>
> Cheers,
>
> Chris Williams
>
> "Only two things are infinite,
> the universe and human stupidity,
> and I'm not sure about the former."
>
> -- Albert Einstein




Thank you all for the helpful info.  I just called Comcast tech support and
> she manually registrated the cable modem so my FC4 laptop works now.  The
> tech person told me that I'm the first Linux person she met in the two
> years.  However, I registrated the motorola cable modem with a WindowXP one
> because the installation process doesn't display well in FC4.
>    Cheers,
>    -Min
>
> Both human wisdom and the universe are infinite.  However, our attachment
> to all  phenomena limit our potential.
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