Bugzilla, RT3 and Trac
Paul Howarth
paul at city-fan.org
Mon Jul 17 07:38:15 UTC 2006
On Sun, 2006-07-16 at 16:02 -0400, Paul Michael Reilly wrote:
> Ralf Corsepius <rc040203 at freenet.de> writes:
>
> > Mime-Version: 1.0
> >
> > On Sun, 2006-07-16 at 01:41 -0400, Paul Michael Reilly wrote:
> > > Ralf Corsepius <rc040203 at freenet.de> writes:
> > >
> > > > Mime-Version: 1.0
> > > >
> > > > On Fri, 2006-07-14 at 09:51 -0500, Les Mikesell wrote:
> > > > > On Fri, 2006-07-14 at 10:17 -0400, Paul Michael Reilly wrote:
> > > > > > I am looking for an issue tracking tool running on Fedora, preferably
> > > > > > open source, that will accept incoming email replies to a comment on a
> > > > > > particular issue as a new comment for that issue. I think Bugzilla
> > > > > > can do it but I haven't figured out yet how to make it work. Does
> > > > > > anyone with experience using rt3 or trac know if either of these tools
> > > > > > supports such strong email integration?
> > > > >
> > > > > RT3 interacts very well with email and it is now packaged in fedora
> > > > > extras so it shouldn't be difficult to install.
> > > > It's in FE for > 1/2 year, and haven't receive _any_ PRs on it since
> > > > then nor complaints about configuring it since then.
> > >
> > > Get ready. I'll have some for you real soon now. Here's a start:
> > >
> > > I found no simple, clear instructions along the lines of "Got Fedora
> > > 5? A Web server already installed? Sendmail already set up? Well
> > > then, here's what you do: ..."
> > Do you expect me to explain how to set up a webserver and the MTA they
> > are using? This is beyond the scope of rt3.
>
> No, of course not. I was thinking that the Fedora RT3 RPM should
> assume a default webserver setup, possibly running a post-install
> script to verify that assumption. If verified, then the RT3 web files
> should be placed in /var/www/html/rt3, rather than /var/www/rt3. This
> is what seemed like a no-brainer to me. I could be wrong however.
If the rt3 package was being reviewed for Extras now, it wouldn't be
allowed in /var/www/rt3, let alone /var/www/html. Web apps in Extras
must now go in /usr/share.
See: http://fedoraproject.org/wiki/Packaging/Guidelines#WebApplications
> Configuring the mail-interface ... [this is the missing info that had
> me ready to scream. I would suggest we add aliases to etc/aliases
> automagically for correspondence and comments. Is one pair enough or
> does there need to be a pair for each queue?]
Auto-adding aliases sounds like a bad idea to me; far too easy to get it
wrong and/or clobber an existing address.
> SELinux ...
Does rt3 need any SELinux adjustments other than setting the context
of /var/cache/rt3, which is already included in targeted policy on FC5?
Paul.
More information about the fedora-list
mailing list