Red Hat just ripped me off for $179.00

[Lonni J Friedman]

No, i think you're a troll.

On 6/13/06, Timothy Payne <tim at tmpco.com> wrote:
> I WAS TOLD BY A RED HAT EMPLOYEE TO SWITCH!  NOW THEY REFUSE TO REFUND
> MY MONEY.  GET IT NOW?  OR DO YOU STILL THINK I'M AN IDIOT?
>
> On Tue, 2006-06-13 at 21:23 -0700, Lonni J Friedman wrote:
> > On 6/13/06, Kurt Hansen <khansen at charityweb.net> wrote:
> > > Lonni J Friedman wrote:
> > >
> > > > On 6/13/06, Timothy Payne <tim at tmpco.com> wrote:
> > > >
> > > >> Upgrade as in better version.
> > > >>
> > > >> I called, no reply. - 5 working days.
> > > >>
> > > >> I emailed, no reply. - 5 working days.
> > > >>
> > > >> I call to ask for my money back, they blew me off.
> > > >>
> > > >> Any more questions?
> > > >
> > > >
> > > > Sure, is all of your hardware listed in the RHEL hardware
> > > > compatibility list on RH's website?
> > >
> > > If not, Red Hat should refund him the $179 and apologize for not being
> > > more clear.
> >
> > huh?  RH should refund his money because he didn't bother to verify
> > that his hardware was supported?
> >
> > >
> > > Don't blame the customer here. He expected to get more because he paid
> > > more. A very common and valid assumption; heck, most of capitalism is
> > > based on that basic assumpiton. Yes, it is actually a "downgrade" in a
> > > technical sense, but Red Hat should explain that and refund the $179.
> >
> > Contrary to the popular mantra of those with oversized feelings of
> > self-entitlement, the customer is not always right.  Redhat posts a
> > HCL for a reason.
> >
> > >
> > > This happens because the marketing of FC is unclear about what it really
> > > is. It's the old rawhide. It's beta software. The initial marketing of
> > > FC did not make that clear; it took me until FC4 to realize that, and
> > > I've been using RH since 5.X and FC from FC1.
> >
> > Again, huh?  Its quite clear what FC is and what RHEL is if you read
> > its website.  Only someone who hasn't paid any attention or done any
> > research whatsoever on the products they are purchasing wouldn't be
> > able to figure this out.  Just because you made the same mistakes as
> > the OP doesn't justify either of you.


-- 
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L. Friedman                                    netllama at gmail.com
LlamaLand                       http://netllama.linux-sxs.org