HP Officejet 6210 and HPLIP Problems (Almost Solved)

Charlie McVeigh cmcveigh at adelphia.net
Tue Jun 20 21:55:20 UTC 2006


On Mon, 2006-06-12 at 16:46 -0400, Charlie McVeigh wrote:
> Using FC4 my Officejet 6210 worked perfectly - however since my upgrade
> to FC5 I am not able to scan or fax using my Officejet all-in-one.
> 
> When I run the command "hp-toolbox" the HP control panel starts up and I
> get an error message indicating "That no HP installed devices found. To
> install a device use the CUPS web interface. (http://localhost:631)"   
> 
> The problem is that I have already installed the printer using CUPS and
> I can print without any problems.  When I run "xsane" the program exits
> indicating that It can't find any devices.
> 
> Does anyone on the list have any thoughts on how to troubleshoot the
> problem.  The documentation found at http://hplip.sourceforge.net/ is of
> marginal help.  Am I experiencing some sort of SELinux problem?
> 
> Thanks in advance for any help.
> 
> Charlie
> 
> 

Upon further research it turns out that this was an SELinux problem with
FC5.

I noticed some SELinux error messages in my security log so I disabled
SELinux.  At that point I was able to run "hp-makeuri xxx:yyy"  where
xxx:yyy is the USB bus id and device id of my Officejet.  I then deleted
and re-installed the printer using "/usr/bin/printconf-gui"  Everything
(printing/scanning/faxing) works as advertised now.

When I re-enable SELinux,  the "hp-toolbox" command no longer can find
the Officejet and I can't print/fax/scan.  If I disable SELinux then
everything starts working again.  So I am now stuck running without
SELinux enabled.

Any thoughts on how how to fix this particular SELinux issue?

Charlie




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