HP Officejet 6210 and HPLIP Problems (Almost Solved)

Nigel J. Terry nigel at nigelterry.net
Tue Jun 20 23:33:05 UTC 2006


Charlie McVeigh wrote:
> On Mon, 2006-06-12 at 16:46 -0400, Charlie McVeigh wrote:
>   
>> Using FC4 my Officejet 6210 worked perfectly - however since my upgrade
>> to FC5 I am not able to scan or fax using my Officejet all-in-one.
>>
>> When I run the command "hp-toolbox" the HP control panel starts up and I
>> get an error message indicating "That no HP installed devices found. To
>> install a device use the CUPS web interface. (http://localhost:631)"   
>>
>> The problem is that I have already installed the printer using CUPS and
>> I can print without any problems.  When I run "xsane" the program exits
>> indicating that It can't find any devices.
>>
>> Does anyone on the list have any thoughts on how to troubleshoot the
>> problem.  The documentation found at http://hplip.sourceforge.net/ is of
>> marginal help.  Am I experiencing some sort of SELinux problem?
>>
>> Thanks in advance for any help.
>>
>> Charlie
>>
>>
>>     
>
> Upon further research it turns out that this was an SELinux problem with
> FC5.
>
> I noticed some SELinux error messages in my security log so I disabled
> SELinux.  At that point I was able to run "hp-makeuri xxx:yyy"  where
> xxx:yyy is the USB bus id and device id of my Officejet.  I then deleted
> and re-installed the printer using "/usr/bin/printconf-gui"  Everything
> (printing/scanning/faxing) works as advertised now.
>
> When I re-enable SELinux,  the "hp-toolbox" command no longer can find
> the Officejet and I can't print/fax/scan.  If I disable SELinux then
> everything starts working again.  So I am now stuck running without
> SELinux enabled.
>
> Any thoughts on how how to fix this particular SELinux issue?
>
> Charlie
>
>   
I have the same problem with an OfficeJet G95 connected via a JetDirect 
server. hp-toolkit cannot find it, nor hp-info, hp-clean, hp-testpage...

The difference is that I have SELinux disabled and have done since install.

Any ideas

Nigel




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