HP Officejet 6210 and HPLIP Problems (Almost Solved)

Paul Howarth paul at city-fan.org
Wed Jun 21 10:10:42 UTC 2006


Charlie McVeigh wrote:
> On Mon, 2006-06-12 at 16:46 -0400, Charlie McVeigh wrote:
>> Using FC4 my Officejet 6210 worked perfectly - however since my upgrade
>> to FC5 I am not able to scan or fax using my Officejet all-in-one.
>>
>> When I run the command "hp-toolbox" the HP control panel starts up and I
>> get an error message indicating "That no HP installed devices found. To
>> install a device use the CUPS web interface. (http://localhost:631)"   
>>
>> The problem is that I have already installed the printer using CUPS and
>> I can print without any problems.  When I run "xsane" the program exits
>> indicating that It can't find any devices.
>>
>> Does anyone on the list have any thoughts on how to troubleshoot the
>> problem.  The documentation found at http://hplip.sourceforge.net/ is of
>> marginal help.  Am I experiencing some sort of SELinux problem?
>>
>> Thanks in advance for any help.
>>
>> Charlie
>>
>>
> 
> Upon further research it turns out that this was an SELinux problem with
> FC5.
> 
> I noticed some SELinux error messages in my security log so I disabled
> SELinux.  At that point I was able to run "hp-makeuri xxx:yyy"  where
> xxx:yyy is the USB bus id and device id of my Officejet.  I then deleted
> and re-installed the printer using "/usr/bin/printconf-gui"  Everything
> (printing/scanning/faxing) works as advertised now.
> 
> When I re-enable SELinux,  the "hp-toolbox" command no longer can find
> the Officejet and I can't print/fax/scan.  If I disable SELinux then
> everything starts working again.  So I am now stuck running without
> SELinux enabled.
> 
> Any thoughts on how how to fix this particular SELinux issue?

Run with SELinux in "permissive" mode. This will log SELinux denials but 
not actually deny most things. Things that break with SELinux in 
enforcing mode should still work.

Then look in /var/log/messages (or, if you're running auditd, 
/var/log/audit/audit.log), for lines containing "type=AVC" and post back 
what you find.

Paul.




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