bittorrent slow
Guy Fraser
guy at incentre.net
Thu Mar 23 23:14:07 UTC 2006
On Wed, 2006-22-03 at 15:27 -0800, Gordon Messmer wrote:
> Mike McCarty wrote:
> >
> > They don't sell you a link of a given bandwidth and then tell you
> > how you can use it. They license you to use *their* equipment, and
> > then tell you how you can use *their* equipment. And you *agree*
> > to the terms when you sign up to use *their* equipment.
>
> You make it sound like a privilege. You may see it that way, but I do
> not. I've *been* an ISP, and as both a customer and a provider, I
> understand that as a business arrangement. The customer pays for
> service, and he'll go to whomever offers the best. I wouldn't pay
> someone who treated me the way that you suggest.
Both points have validity, that is why the AUP needs to allow
a balance between usability, and restricting harmful activities.
We were the first Commercial ISP in our area and we have seen
a ton of ISP's come and go. Some failed do to being overly
lenient and incurring more cost than revenue. Some were too
hard nosed and could not keep enough customers. Some targeted
residential customers with bottom prices hoping to make
volume work in their favour, only to discover that the residential
market requires an order of magnitude in support, and could not
meet those needs. Yet Others did their best, but were beaten
into the dirt by Monopolistic Telco and Cableco providers who
could under cut them and provide services unavailable to the ISP.
Being the first, gaining a good reputation and earning high
customer loyalty has helped us weather the storms, but we are just
as committed to provide the best service and support to our
customers. The only thing we expect in return, other than paying
their bills, is that they do not intentionally try to adversely
affect our ability to provide the same excellent service to our
other customers.
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