FC6 through the rear view mirror
Tim
ignored_mailbox at yahoo.com.au
Mon Feb 5 03:53:40 UTC 2007
On Sun, 2007-02-04 at 16:28 -0600, Aaron Konstam wrote:
> my experience I have never has a problem I posted to bugzilla that has
> been resolved.
Just luck of the draw. I've had the opposite experience, and was quite
surprised at how quickly someone resolved an error I noticed. Much to
the amusement of a Windows-using friend of mine who'd been there at the
time. He thought I'd be ignored.
I'm sure there will be the odd maintainer who didn't give a damn about
some niggle with software that works fine for them, and it'll certainly
be hard for them to fix a fault that they can't find. But the more
information you can find out about the problem (logs, etc.), the better
the chance at a quick resolution. Sometimes we can't provide that
information, and bugs end up unresolved until someone else can fill in
the blanks.
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