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Re: A really good article on software usability



Today William Case did spake thusly:

Anne, if I may take the liberty of whole heartedly agreeing with you

Les's proposal sounds like a MicroSoft proposal.

In an ideal world, you'd create an application dummy. Get prospective users to use it in various scenarios (UAT). Watch them. Take that feedback on board, develop a sensible set of defaults, then develop a way (user prefs or something) to override all those defaults. Then do another UAT cycle, clean up any issues discovered, and that's it. Voila, best of both worlds.

This is how software *should* be developed. Programmers all too frequently forget that they are servicing the user, not telling them what to do.

--
Scott van Looy - email:me ethosuk org uk | web:www.ethosuk.org.uk
site:www.freakcity.net - the in place for outcasts since 2003
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