Does bug-buddy save the error logs of an application crash on the local system?

Jim Cornette fc-cornette at insight.rr.com
Mon Jun 18 01:38:28 UTC 2007


Rogue wrote:
> Hi Jim,
> 
> Jim Cornette wrote:
>> Rogue wrote:
>>> Hi All,
>>>
>>> There have been a few issues with gnome-volume-control applet. 
>>> Everytime there is a crash, bug buddy comes up and after I have 
>>> reviewed the data, when I click on submit, it fails to submit the 
>>> bug, stating that there is no component available in Bugzilla. I have 
>>> filed bug 244526[1] for this issue. Now I would like to submit a bug 
>>> against this component manually, but in order to do so i need the 
>>> exact crash details.
>>>
>>> So does bug buddy store the crash details in some location on the 
>>> hard-drive?
>>>
>>> thanks,
>>> Rogue
>>>
>>> 1 - https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=244526
>>>
>>
>> Bug buddy should allow you to save to file also. The important thing 
>> is to look in the data and see what program is called and enable the 
>> debuginfo repository and install the debuginfo packages from that 
>> repo. This will give the developers more information from the dump 
>> file generated during the crash. T hat information is not available from
>>
>> If this bug is filed upstream by bug-buddy, can you change the 
>> component to which it thought it was assigned to?
>>
> The thing is that bug-buddy was working fine for all other components, 
> so it is kind of hard to reproduce the crash and I didn't save the info 
> to a file either, but the next time it happens I shall save the text and 
> file a bug against this on Fedora bugzilla and then we could associate 
> it to a base bug upstream. 

One time crashes have happened to me on several occasions. I narrowed 
down the times to be in sync with upgrading gnome packages. Several of 
my reports were closed due to not being able to replicate the failures.


I am now installing the devel packages for
> gnome-media and later shall try and reproduce the crash. Once have the 
> crash info I shall update the bug.

Th packages that seem to help out the developer most are the stripped 
debugging codes which the debuginfo packages add in a separate package. 
The debuginfo package repos are not enabled by default. An example is
[updates-debuginfo] located in the fedora-updates.repo file. I usually 
enable the repo when I need the packages installed. Others seem to 
enable the repos with the enablerepo command and the name of the repo. I 
find editing the file and changing the zero to the one is easier to add, 
update and remove the debuginfo packages after the problem is fixed.

Jim

> 
> thanks,
> Rogue
> 




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