suggestion for mailing list

[Manuel Arostegui Ramirez]

El Lunes, 11 de Junio de 2007 20:52, Les escribió:
> Hi, everyone,
> 	I remember the welcome message from older bulletin boards, which gave
> you some info about the board and its uses/customs/guidelines.  It seems
> to me that we could do new posters a favor by sending them such a
> message when they join the list.  The subject line should be something
> like Getting the most out of fedora-list.
>
> 	Text something like:
>
> 	Basics:
>   This list is meant to help you get the best from your fedora
> installation.  People here will help you find and fix problems, guide
> you to best practices, and generally share their knowledge with you.  In
> return you should contribute what you learn.  As you become comfortable
> with fedora, it is desirable to add to the information used to improve
> and maintain the system through bugzilla (this should be a link to a
> document describing how to setup bugzilla and how to report bugs).
>
> 	When you have a problem with fedora here is a simple process to help
> you find the problem:
>
> 	1.  What were you doing?  The program you started, the action you were
> taking (as best
>                  you can remember it), and what happened.
> 	2.  Record the error message(s) that you get on screen.
> 	3.  Look in the log files (list here)
> 	4.  Search the mailing list (link here) for the error message.  If it
> is found, read that thread.  Search the mailing list for the program you
> were running and the last action you did.  Read that thread.
> 	5.  Search the mailing list for the errors from the log files and read
> those threads.
> 	6.  If this doesn't help, post a message to the group with the subject
> line:
> 		programname errormessage problemtitle
> 	    In the message put the brief description of what you were doing,
> what logs you have read and any error messages.  Describe any steps you
> took from the mailing list and mention that you read several threads by
> thread subject.  This will help the list and you by reducing the search
> time for your problem.
> 	7.  Do exactly what you are told by the list members and email them the
> results.
> 	8.  When the problem is fixed post a final message with "solved"
> appended to the subject and in the message describe the step that solved
> the issue.
>
> 	This will help you and the list immensely.  We want you to be a happy
> and productive member of our community.
>
> Regards,
> The Fedora list
> (address here)
> (unsubscribe link here)
>
> What do you all think?
>
> Regards,
> Les H

I totally agree, but I wonder who's gonna read all that stuff.
I hope that will not turn to be like all the "license" no one reads when 
installing a new program just accept it

Well done, Les

Cheers

-- 
Manuel Arostegui Ramirez.

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