OT: Request for Help Desk / Ticket System software.
racerx at makeworld.com
Fri Nov 23 23:04:24 UTC 2007
On Fri, 23 Nov 2007 16:59:12 -0500 (EST)
aragonx at dcsnow.com wrote:
> > I'm looking for some Help Desk / Ticket System for Fedora. If
> > possible ,
> this system should not be dependent on email addresses.
> > Ones I have worked with REQUIRES an email address for a user
> > requesting
> help. This is not functional when end users call in an issue and do
> not have email addresses.
> > Any idea would be greatly appreciated!
> I use my powers of necromancy to bring this thread back to life!
> Anyway, I setup One or Zero at one time.
> Not sure how good it is these days though.
Indeed - Someone mentioned this one to me. I have since installed RT3
but will certainly look at the above mentioned.
A star wars satellite accidently blew up the WAN.
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