Re: Internet traffic and Azureus -

[Frank Cox <theatre sasktel net>]

On Fri, 28 Sep 2007 16:06:44 +1000 (EST)
Res <res ausics net> wrote:

How do you reconcile this:

> exactly, you dont care, just like we dont when you complain about limited 
> to 30-50 GB a month

with this:

> > Odd.  I thought you said you had a use cap and cut off your customers service if
> > they exceeded it.  Or did I get the wrong impression?
> 
> you certainly did get wrong impression, i'm an asshole, I know it and 
> admit it, but im not THAT much of an asshole :)

On a somewhat related note:

>  its funny though, if a network has a problem (touch wood
> its been along time), the customers seem to think its their right to know what
> it was, what caused it and ins and outs of everything else, of course they 
> get told its none of their concern, if it works it working.

And if it's not working then I assume that in the absence of a valid reason
being offered, you offer your customers a full refund or credit for the period
that your service is unavailable?

-- 
MELVILLE THEATRE ~ Melville Sask ~ http://www.melvilletheatre.com