Internet traffic and Azureus -
Frank Cox
theatre at sasktel.net
Fri Sep 28 07:13:21 UTC 2007
On Fri, 28 Sep 2007 16:06:44 +1000 (EST)
Res <res at ausics.net> wrote:
How do you reconcile this:
> exactly, you dont care, just like we dont when you complain about limited
> to 30-50 GB a month
with this:
> > Odd. I thought you said you had a use cap and cut off your customers service if
> > they exceeded it. Or did I get the wrong impression?
>
> you certainly did get wrong impression, i'm an asshole, I know it and
> admit it, but im not THAT much of an asshole :)
On a somewhat related note:
> its funny though, if a network has a problem (touch wood
> its been along time), the customers seem to think its their right to know what
> it was, what caused it and ins and outs of everything else, of course they
> get told its none of their concern, if it works it working.
And if it's not working then I assume that in the absence of a valid reason
being offered, you offer your customers a full refund or credit for the period
that your service is unavailable?
--
MELVILLE THEATRE ~ Melville Sask ~ http://www.melvilletheatre.com
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