USB external hard drive disconnecting

Mikkel L. Ellertson mikkel at
Tue Feb 5 23:55:10 UTC 2008

Reid Rivenburgh wrote:
> On Feb 5, 2008 10:53 AM, Rick Stevens <rstevens at> wrote:
>> If it's plugged into a USB hub, check that as well.
> I'm impressed how much info I forgot to include.  It's just plugged
> directly into the computer.  I've even tried front and rear ports,
> just in case.
> So far, plugging directly into the UPS instead of the computer had no
> effect.  I'm trying a different USB cable now, and so far so good.
> It's only been a few minutes, but in the past it's failed in a minute
> or so....
> Thanks everyone for the feedback!
> Reid
Let us know if the cable was the problem.

Do not worry about the things you didn't think to include in your 
original message. When you are not sure how to troubleshoot the 
problem, it is hard to know what information is needed.

One advantage to lists like this one is that you get more people 
looking at the problem, and one person's question can give a hint to 
someone else about where to look for the problem. Troubleshooting is 
often a team effort.


   Do not meddle in the affairs of dragons,
for thou art crunchy and taste good with Ketchup!

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