Decorum needs to be raised.
John Summerfield
debian at herakles.homelinux.org
Sat Jan 5 00:46:33 UTC 2008
Leslie Satenstein wrote:
> I have been in IT for 40 years, and in that time I learned a lesson or two.
>
> a) Respect the other person. He is entitled to different ideas.
>
If you see a problem, raise it in the context of the problem.
If you see a flameware, best to keep out, unless you can find a
pacifying line: I recall once someone complained about some software on
its support list. He had a legitimate complaint, but his language was
rude (think, you fsckwit!) and vulgar, so people tended to focus on his
manner of complaint rather than on its merits.
Someone, not always noted for his tact, manage to draw people's
attention to the actual problem, and a resolution was found.
--
Cheers
John
-- spambait
1aaaaaaa at coco.merseine.nu Z1aaaaaaa at coco.merseine.nu
-- Advice
http://webfoot.com/advice/email.top.php
http://www.catb.org/~esr/faqs/smart-questions.html
http://support.microsoft.com/kb/555375
You cannot reply off-list:-)
More information about the fedora-list
mailing list