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Re: Decorum needs to be raised.



On Thursday 03 January 2008, Leslie Satenstein wrote:
> I have been in IT for 40 years, and in that time I learned a lesson or two.

[snip excellent advice]

> f) Finally, ask yourself if you would like to receive the criticism that
> you would deliver.

While my message to Karl might have seemed a tad harsh (and, to a degree it 
was), I can't help but get bent out of shape when an esteemed member of the 
Fedora project is essentially called stupid. 

As to your point f, I would say plainly that, if I were to so seriously put my 
foot in my mouth as to call a core developer of a project I use 'stupid' I 
would expect to get a good chewing-out.  And, for that matter, I would want 
to get a good public on-list flame or two, as I would need to be straightened 
out, because I certainly know that there are many things I don't know, and 
there are things I will never know, because there are just so many things to 
know.

> So, please, help the beginners, and if some software is malfunctioning, try
> to find the reason, and with kind words, contact the author.  You wil get
> more using an approach with honey than one with vinegar.

In most cases this is true.  There are exceptions where there is no honey 
sweet enough to get a positive response when you're pointing out a bug or 
other error, from users or developers.

But you're right; civility should be maintained.  If I failed in maintaining a 
civil manner in my reply to Karl, my apologies, as it was intended to be 
civil, yet firm.
-- 
Lamar Owen
Chief Information Officer
Pisgah Astronomical Research Institute
1 PARI Drive
Rosman, NC  28772
(828)862-5554
www.pari.edu


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