Seagate disk problems (NCQ bug???)
Dave Stevens
geek at uniserve.com
Wed Apr 29 00:59:50 UTC 2009
Quoting "Wolfgang S. Rupprecht" <wolfgang.rupprecht+gnus200904 at gmail.com>:
>
> After running flawlessly for 6+ months I just had my Seagate
> ST31500343AS (w. SD35 firmware) flake out. Does this look like the NCQ
> bug or just a random event? The final error msg was around the time the
> machine hung hard.
There is a specific test you can download from Seagate and burn to a
bootable cd. The test on the cd will tell you if it is the ncq bug.
They are offering data recovery if it is indeed a blown disk, they're
treating it as a warranty issue.
Dave
>
>
> Apr 28 04:26:29 arbol kernel: ata1: SATA max UDMA/133 irq_stat
> 0x00400000, PHY RDY changed irq 22
> Apr 28 04:26:29 arbol kernel: ata1: softreset failed (device not ready)
> Apr 28 04:26:29 arbol kernel: ata1: failed due to HW bug, retry pmp=0
> Apr 28 04:26:29 arbol kernel: ata1: SATA link up 3.0 Gbps (SStatus
> 123 SControl 300)
> Apr 28 04:26:29 arbol kernel: ata1.00: ATA-8: ST31500343AS, SD35,
> max UDMA/133
> Apr 28 04:26:29 arbol kernel: ata1.00: 2930277168 sectors, multi 16:
> LBA48 NCQ (depth 31/32)
> Apr 28 04:26:29 arbol kernel: ata1.00: configured for UDMA/133
>
>
> Apr 28 06:17:02 arbol kernel: ata1.00: exception Emask 0x50 SAct 0x1
> SErr 0x90a02 action 0xe frozen
> Apr 28 06:17:02 arbol kernel: ata1.00: irq_stat 0x00400000, PHY RDY changed
> Apr 28 06:17:02 arbol kernel: ata1: SError: { RecovComm Persist
> HostInt PHYRdyChg 10B8B }
> Apr 28 06:17:02 arbol kernel: ata1.00: cmd
> 60/08:00:e1:81:24/00:00:74:00:00/40 tag 0 ncq 4096 in
> Apr 28 06:17:02 arbol kernel: res
> 40/00:00:e1:81:24/00:00:74:00:00/40 Emask 0x50 (ATA bus error)
> Apr 28 06:17:02 arbol kernel: ata1.00: status: { DRDY }
> Apr 28 06:17:02 arbol kernel: ata1: hard resetting link
> Apr 28 06:17:04 arbol kernel: ata1: SATA link up 3.0 Gbps (SStatus
> 123 SControl 300)
> Apr 28 06:17:09 arbol kernel: ata1.00: qc timeout (cmd 0xec)
> Apr 28 06:17:09 arbol kernel: ata1.00: failed to IDENTIFY (I/O
> error, err_mask=0x4)
> Apr 28 06:17:09 arbol kernel: ata1.00: revalidation failed (errno=-5)
> Apr 28 06:17:09 arbol kernel: ata1: hard resetting link
> Apr 28 06:17:11 arbol kernel: ata1: SATA link up 3.0 Gbps (SStatus
> 123 SControl 300)
> Apr 28 06:17:21 arbol kernel: ata1.00: qc timeout (cmd 0xec)
> Apr 28 06:17:21 arbol kernel: ata1.00: failed to IDENTIFY (I/O
> error, err_mask=0x4)
> Apr 28 06:17:21 arbol kernel: ata1.00: revalidation failed (errno=-5)
> Apr 28 06:17:21 arbol kernel: ata1: limiting SATA link speed to 1.5 Gbps
> Apr 28 06:17:21 arbol kernel: ata1: hard resetting link
> Apr 28 06:17:22 arbol kernel: ata1: softreset failed (device not ready)
> Apr 28 06:17:22 arbol kernel: ata1: failed due to HW bug, retry pmp=0
> Apr 28 06:17:22 arbol kernel: ata1: SATA link up 1.5 Gbps (SStatus
> 113 SControl 310)
> Apr 28 06:17:22 arbol kernel: ata1.00: configured for UDMA/133
> Apr 28 06:17:22 arbol kernel: ata1: EH complete
> Apr 28 06:17:22 arbol kernel: sd 0:0:0:0: [sda] 2930277168 512-byte
> hardware sectors (1500302 MB)
> Apr 28 06:17:22 arbol kernel: sd 0:0:0:0: [sda] Write Protect is off
> Apr 28 06:17:22 arbol kernel: sd 0:0:0:0: [sda] Write cache:
> enabled, read cache: enabled, doesn't support DPO or FUA
>
>
> Apr 28 06:24:03 arbol kernel: ata1: exception Emask 0x10 SAct 0x0
> SErr 0x90200 action 0xe frozen
> Apr 28 06:24:03 arbol kernel: ata1: irq_stat 0x00400000, PHY RDY changed
> Apr 28 06:24:03 arbol kernel: ata1: SError: { Persist PHYRdyChg 10B8B }
> Apr 28 06:24:03 arbol kernel: ata1: hard resetting link
> Apr 28 06:24:05 arbol kernel: ata1: SATA link up 1.5 Gbps (SStatus
> 113 SControl 310)
> Apr 28 06:24:10 arbol kernel: ata1.00: qc timeout (cmd 0xec)
> Apr 28 06:24:10 arbol kernel: ata1.00: failed to IDENTIFY (I/O
> error, err_mask=0x4)
> Apr 28 06:24:10 arbol kernel: ata1.00: revalidation failed (errno=-5)
> Apr 28 06:24:10 arbol kernel: ata1: hard resetting link
> Apr 28 06:24:12 arbol kernel: ata1: SATA link up 1.5 Gbps (SStatus
> 113 SControl 310)
> Apr 28 06:24:22 arbol kernel: ata1.00: qc timeout (cmd 0xec)
> Apr 28 06:24:22 arbol kernel: ata1.00: failed to IDENTIFY (I/O
> error, err_mask=0x4)
> Apr 28 06:24:22 arbol kernel: ata1.00: revalidation failed (errno=-5)
> Apr 28 06:24:22 arbol kernel: ata1: hard resetting link
> Apr 28 06:24:23 arbol kernel: ata1: softreset failed (device not ready)
> Apr 28 06:24:23 arbol kernel: ata1: failed due to HW bug, retry pmp=0
> Apr 28 06:24:23 arbol kernel: ata1: SATA link up 1.5 Gbps (SStatus
> 113 SControl 310)
> Apr 28 06:24:24 arbol kernel: ata1.00: configured for UDMA/133
> Apr 28 06:24:24 arbol kernel: ata1: EH complete
> Apr 28 06:24:24 arbol kernel: sd 0:0:0:0: [sda] 2930277168 512-byte
> hardware sectors (1500302 MB)
> Apr 28 06:24:24 arbol kernel: sd 0:0:0:0: [sda] Write Protect is off
> Apr 28 06:24:24 arbol kernel: sd 0:0:0:0: [sda] Write cache:
> enabled, read cache: enabled, doesn't support DPO or FUA
>
>
> Apr 28 06:41:26 arbol kernel: ata1: exception Emask 0x10 SAct 0x0
> SErr 0x90200 action 0xe frozen
> Apr 28 06:41:26 arbol kernel: ata1: irq_stat 0x00400000, PHY RDY changed
> Apr 28 06:41:26 arbol kernel: ata1: SError: { Persist PHYRdyChg 10B8B }
> Apr 28 06:41:26 arbol kernel: ata1: hard resetting link
> Apr 28 06:41:28 arbol kernel: ata1: SATA link up 1.5 Gbps (SStatus
> 113 SControl 310)
> Apr 28 06:41:33 arbol kernel: ata1.00: qc timeout (cmd 0xec)
> Apr 28 06:41:33 arbol kernel: ata1.00: failed to IDENTIFY (I/O
> error, err_mask=0x4)
> Apr 28 06:41:33 arbol kernel: ata1.00: revalidation failed (errno=-5)
> Apr 28 06:41:33 arbol kernel: ata1: hard resetting link
> Apr 28 06:41:34 arbol kernel: ata1: SATA link up 1.5 Gbps (SStatus
> 113 SControl 310)
> Apr 28 06:41:44 arbol kernel: ata1.00: qc timeout (cmd 0xec)
> Apr 28 06:41:44 arbol kernel: ata1.00: failed to IDENTIFY (I/O
> error, err_mask=0x4)
> Apr 28 06:41:44 arbol kernel: ata1.00: revalidation failed (errno=-5)
> Apr 28 06:41:44 arbol kernel: ata1: hard resetting link
> Apr 28 06:41:46 arbol kernel: ata1: softreset failed (device not ready)
> Apr 28 06:41:46 arbol kernel: ata1: failed due to HW bug, retry pmp=0
> Apr 28 06:41:46 arbol kernel: ata1: SATA link up 1.5 Gbps (SStatus
> 113 SControl 310)
> Apr 28 06:41:46 arbol kernel: ata1.00: configured for UDMA/133
> Apr 28 06:41:46 arbol kernel: ata1: EH complete
> Apr 28 06:41:46 arbol kernel: sd 0:0:0:0: [sda] 2930277168 512-byte
> hardware sectors (1500302 MB)
> Apr 28 06:41:46 arbol kernel: sd 0:0:0:0: [sda] Write Protect is off
> Apr 28 06:41:46 arbol kernel: sd 0:0:0:0: [sda] Write cache:
> enabled, read cache: enabled, doesn't support DPO or FUA
>
>
> -wolfgang
> --
> Wolfgang S. Rupprecht http://www.full-steam.org/ (ipv6-only)
> You may need to config 6to4 to see the above pages.
>
> --
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