Baffled by a Cable Modem

[Tom Horsley]

On Wed, 17 Jun 2009 06:30:52 -0700
stan wrote:

> Your ISP will often know the ip address to access the web page for the
> modem.  That is how I found out for the surfboard.  I watched the cable
> techs when they were doing some troubleshooting on my connection.  Give
> your isp technical help a call and ask for the modem interface.

Or better yet, get the make and model number off the modem itself
and google for the manual online - typically far more reliable
than any information you get from customer service :-).