NM: the usual rant
Matthew Flaschen
matthew.flaschen at gatech.edu
Tue Mar 3 04:48:53 UTC 2009
Timothy Murphy wrote:
> Matthew Flaschen wrote:
>
>> I agree that it's great if users look at logs and send them to
>> technicians when appropriate. My point is just that if they don't
>> understand them, don't want to look them up, and don't want to report
>> the issue to someone who will, then they should just ignore the logs and
>> stop complaining.
>
> You seem to have a bizarre view of Linux.
> To my mind Linux, and in particular Fedora, is about learning,
> not about sending problems to "technicians".
When did I say you shouldn't learn? Look at the message /you just
quoted/. I said if you "don't want to look them up" or do anything else
productive, you should stop complaining. Nowhere did I suggest you take
an apathetic approach, or ignore everything and send it to tech support.
In fact what I recommend is that you take initiative for your own
system and learn what you can about it. However, I would not claim that
I can figure out everything without seeking help either.
Matt Flaschen
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