The impending end of FC2 NEEDINFO bugs...
Mike A. Harris
mharris at www.linux.org.uk
Thu May 26 17:41:35 UTC 2005
Michael Schwendt wrote:
> On Thu, 26 May 2005 11:08:33 -0400, Tom Lane wrote:
>
>
>>"Mike A. Harris" <mharris at www.linux.org.uk> writes:
>>
>>>Tom Lane wrote:
>>>
>>>>Is there a reason not to leave such bugs in NEEDINFO state forever?
>>
>>>Yes. Then there are 100000 bugs open forever, that will never
>>>be addressed.
>>
>>Fair enough. What about adding a resolution category "closed for lack
>>of information", which we could use if something stays in NEEDINFO
>>too long? Or I suppose we could use WORKSFORME ...
>
>
> NEEDINFO -> no reply -> WONTFIX : that really is the most true
> resolution. Without feedback, the bug won't be fixed because it won't be
> examined further. Just explain that when closing the ticket. Keep in mind
> that the reporter can reopen the ticket as soon as new feedback is
> provided.
I disagree. There are different ways to say the same thing, and
while "WONTFIX" is very much true, it is NOT the best way of saying
it. Or should I say instead - There are better ways of saying
"WONTFIX" that are more positive and friendly.
One could argue GO_TO_HELL is a "true" resolution for some bugs,
but is it "friendly"? Is it "proactive"? Does it give the
reporter a warm feeling in their stomach?
No.
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