The impending end of FC2 NEEDINFO bugs...

[Michael Schwendt]

On Sat, 28 May 2005 19:06:03 -1000, Warren Togami wrote:

> Stephen J. Smoogen wrote:
> > 
> > CANTFIX
> > 
> > This is a better answer in some cases to WONTFIX... but leads to even
> > more bugzilla choices... (Some anthropologist looking at this in 100
> > years will say "Bugzilla users like eskimos had 200 ways of saying
> > CLOSED.)
> > 
> > 
> 
> I think it should have been CANTFIX instead of WONTFIX from the 
> beginning.  Are there really cases where CANTFIX doesn't fit a situation 
> where you mean WONTFIX?

In cases like this, a ticket should be just "CLOSED" without a second
resolution or with resolution "SEECOMMENT". The rationale for closing the
bug can be added as a comment. The primary problem seems to be that the
"Resolution" setting is _the_ source of misunderstandings. WONTFIX upsets
users. CANTFIX makes the developers look bad.