[Fedora-marketing-list] Fwd: [Famsco-list] video driver

[Paul W. Frields]

On Tue, 2006-09-19 at 08:17 -0400, Alex Maier wrote:
> Tejas,
> 
> We need to make sure to be friendly and open towards other people's
> requests, even if their questions are addressed somewhere else, like
> in a forum or in an FAQ.
> 
> Knowing where to find information in all the numerous Fedora wikis and
> lists requires some serious study, and people who first encounter all
> this might not have the knowledge and patience to look for the answers
> they need.
> 
> This is why it is our job to reply to their request as good as we can,
> and to point them to a page where they can find more information.
> 
> The info at fp.o requests usually come from first-time users and people
> interested in trying Fedora -- and it is very important we treat them
> with respect and try to help, so they stick with Fedora :)

+10.

-- 
Paul W. Frields, RHCE                          http://paul.frields.org/
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