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Re: Red Hat Launches New Package Repository for Enterprise Linux

Bryan J. Smith wrote:
On Tue, 2007-07-31 at 23:36 +0530, Rahul Sundaram wrote:
So yes, EPEL is not going to be treated as part of the same product with commercial support regardless of it's quality since it is volunteer work. See EPEL FAQ for more details.

And that's the "hard part" when it comes to selling portions of Red Hat
on "enabling" EPEL by default.  Even "harder" is the very question
originally brought up (now re-phrased by myself here) ...

How does one mitigate risk of updating RHEL _with_ EPEL? Especially if and when SLAs are involved?

There are multiple ways to manage this. One is that Red Hat ships the repository but disables it by default and then specifically excludes EPEL from the SLA like it does with the supplementary channel.

If a customer chooses to enable it, then they are aware of the benefit and risks involved.


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