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dormant bugs and our perception



I was triaging old bugs in the FC6 kernel, and got this back form a
reporter.    While I agree that a lack of response can be frustrating
to a reporter, I'm not entirely sure what (if anything) we can do
about it.- I'm sending this to marketing-list since it seems to be a
problem for us rather than QA - though probably both, and I'm sure
alot of us are on both.

---------- Forwarded message ----------
From:  <bugzilla redhat com>
Date: Dec 31, 2007 5:48 PM
Subject: [Bug 204883] Boot fails in insmod after upgrade from fc5
(x86) to fc6t2 (x86_64)
To: jonstanley gmail com


Please do not reply directly to this email. All additional
comments should be made in the comments box of this bug report.

Summary: Boot fails in insmod after upgrade from fc5 (x86) to fc6t2 (x86_64)


https://bugzilla.redhat.com/show_bug.cgi?id=204883


grgoffe yahoo com changed:

           What    |Removed                     |Added
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             Status|NEEDINFO                    |NEW
               Flag|needinfo?(grgoffe yahoo com)|




------- Additional Comments From grgoffe yahoo com  2007-12-31 18:48 EST -------
Jon,

Thanks for your input.

I've pretty much given up with my efforts to further the Fedora cause. Here are
my reasons:

1) I opened this case OVER a year ago. NO responses til now. Not exactly what I
would call a timely response I'm sure you'll agree.

2) I have joined several of the fedora lists (fedora-dev comes to mind off the
top of my head. I have posted to the list several times but have NOT received
any responses except from Rahul.

I'm NOT a developer but I HAVE a lot of experience working with systems (> 40
years) of all kinds. I will NEVER tell anyone that I know it all because I just
don't. I do expect to be listened to when I request info or make a suggestion.
EVEN if it's just to tell me to go to hell. This is not unreasonable, I do
listen AND reply to other people when they address me. I just expect the same
treatment.

Regards,

George...



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-- 
Jon Stanley
Fedora Ambassador
jstanley fedoraproject org


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