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Re: dormant bugs and our perception

On Jan 1, 2008 7:33 AM, Rahul Sundaram <sundaram fedoraproject org> wrote:
> William Cattey wrote:
> >
> > Bottom line:  Every bug deserves 15 minutes of triage.  The value
> > produced is measurable and significant.
> I am pretty sure everybody will agree with that. However we don't really
> have many triagers and any help on this would be most welcome.
> Rahul
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To me, a lot of the reason there are not more people tracking down
bugs like this is that any/most packages that were part of core, can't
be fixed by community members.  Some of the bugs are 5 minute fixes
that anyone could do.  Rather than just fix them, we have to fill out
more items about each bug and pray someone from Red Hat deems it
worthy enough to fix.  I have had several bugs opened and then years
later closed when FCx or RHELx was no longer supported and told to
refile them if they still exist.

That leaves a bad taste in my mouth and is really against most of the
the open source models I am aware of.  If I can fix it, or at least
provide a patch to fix it, why should it take year(s) for evaluation?

I normally find that bugs on former extras packages were taken care of
much faster.  Most often now, I will just create my own
package/patches and apply on my systems rather than try to file bug
against any core package.  It gets results.  For example the last bug
I filed (that I recall anyway)
https://bugzilla.redhat.com/show_bug.cgi?id=236697 was put in April.
I haven't heard one single thing back on it.  This is proof to me that
either the team maintaining core packages is too small, or there are
lots of people at RH who don't care about bug reports.


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