expand the user base by ... pointing people in the right direction?

[Jonathan Roberts]

> [or, if anyone has a pointer -- help docs? a mailing list? an IRC channel? a
> wiki page? :) ... I can try an @reply to this person .. .]

Would suggest pointing them to:

http://fedoraproject.org/get-help

Or if you want to point them straight at IRC:

#fedora on irc.freenode.org

Or if straight at a mailing list:

fedora-list at redhat.com

> Thoughts?

I'm not really on many social networks like Twitter, kind of surprised
people use them to discuss stuff like Fedora in 100 and something
characters! I'd hope that anyone who uses them and sees something like
this would do exactly what you've just done and try to point them in
the right direction, not sure there's anyway we can formalise this.
Unless someone wants to do something like start monitoring #tags?

Jon