<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><BR><DIV><DIV>Il giorno 19/set/06, alle ore 14:17, Alex Maier ha scritto:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Tejas,</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">We need to make sure to be friendly and open towards other people's</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">requests, even if their questions are addressed somewhere else, like</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">in a forum or in an FAQ.</DIV></BLOCKQUOTE><DIV><BR class="khtml-block-placeholder"></DIV><DIV>[CUT]</DIV><BR><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">The <A href="mailto:info@fp.o">info@fp.o</A> requests usually come from first-time users and people</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">interested in trying Fedora -- and it is very important we treat them</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">with respect and try to help, so they stick with Fedora :)</DIV></BLOCKQUOTE><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV>But this IMHO doesn't conflict with Tejas idea:</DIV><DIV><BR><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">On 9/19/06, Tejas Dinkar <<A href="mailto:tejasdinkar@gmail.com">tejasdinkar@gmail.com</A>> wrote:</DIV></BLOCKQUOTE><BR><BLOCKQUOTE type="cite"> <BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Don't encourage people to send mails like that to FAMSCo/Ambassadors.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Point them to fedoraforum.org</DIV></BLOCKQUOTE></BLOCKQUOTE><BR></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>But maybe if we want to have such a "quick help" task force it will be better to create an appropriate list, with the reply-to setted to the mail author's and not back into the list. Also we could collaborate more on the FedoraFAQ or with this project: <A href="http://ubuntuguide.org/wiki/Fedora_fc5">http://ubuntuguide.org/wiki/Fedora_fc5</A></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>ciao !</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV> <SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><DIV>-- </DIV><DIV>Nicola .:kOoLiNuS:. Losito</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><A href="http://www.koolinus.net">http://www.koolinus.net</A></DIV><DIV><A href="http://koolinus.wordpress.com">http://koolinus.wordpress.com</A></DIV><BR class="Apple-interchange-newline"></SPAN></SPAN> </DIV><BR></BODY></HTML>