[Fwd: Att: Karlie]

[Karlie Robinson]

this email sort of sums up what we talked about in the meeting yesterday. 

-------- Original Message --------
Subject: 	Att: Karlie
Date: 	Fri, 12 Dec 2008 16:03:09 +0000
From: 	nickgo[snip]
To: 	on-disk[snip]



Dear Karlie,

I spoke to you on Wednesday by phone to inquire about returning the Fedora 10 for OLPC disk that I purchased from you through Amazon.com. The problem is, first, that the program keeps freezing when I try to do various things (such as downloading a plug-in for FireFox or attempting to zoom in or out of the browser view), and, second, that each time I boot up I get the following message: “Nautilus cannot be used now due to an unexpected error from Bonobo when attempting to locate the factory. Killing bonobo-activation-server and restarting Nautilus may help fix the problem.” I don't know whether the fact that Nautilus can't be used has anything to do with the freezing up problem.

As you suggested over the phone, I tried to get some support from Fedora 10. I posted my questions and concerns on their forum, as well as searching the OLPC forum, and the answer in both forums was, essentially, that Fedora 10 was too bulky for the XO computer. There was some sentiment in the OLPC forum that the disk I bought should not have been released (“irresponsible” was one term used), while in the Fedora 10 forum I got the response that Fedora 9 derivative would have been more compatible with the XO, but that perhaps I should try to “disable some unneeded services.”

Since you did say that you would be willing to accept a return of the disk, I would like to return it to you for a refund. I would appreciate your sending me the instructions for returning the disk to you. My Amazon order # was 104-0098588-2483405.

Thanks,

Nicholas Gordon