Who Monitors this list
Ali-Reza Anghaie
ali at packetknife.com
Mon Jul 28 02:19:46 UTC 2003
On Sunday 27 July 2003 21:53, Terry R Linhardt wrote:
> To what extent does RedHat monitor this list? My intuition is that there
> are a lot of issues posted here which may never be reported via
> Bugzilla. Comments ? Is a formal report using Bugzilla the only way
> problems get resolved?
Don't go as far as thinking the ~only~ way to get something resolved is
Bugzilla but it's a better bet than most other options.
People really should post RFEs and reproduceable issues to Bugzilla. Then,
if more discussions is desired, I suggest posting a message here including
the Bugzilla link for people to get involved in if they can.
For example, in a previous life, on another list, people would post a
Bugzila entry to a mailing list and if I was interested or experienced I
could add my own comments and myself to the CC list. Allows for easier
following of issues than always coming back / monitoring the list...
So, in summary:
- Bugs w/ reproductions steps, of all kinds related to packages RH ships,
should go into Bugzilla.
- Requests for Enhancement (RFE) should also go into Bugzilla.
In both cases posting to the list post-Bugzilla (w/ the Bugzilla link) isn't
a bad thought to get more discussion and allow people to append their own
experience to the Bugzilla entry.
MO only of course.. I'm not a Mad Hatter.
Cheers, -Ali
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