frustration: mailing lists and bugzilla reports

[Jef Spaleta]

Owen Taylor wrote:

> In the ideal world, we'd never ship a release with any ShouldFix
> bugs still open. We certainly don't always achieve that. Perhaps for
> FC2, some external people can help nag on ShouldFix bugs. It really
> does help a lot if somebody posts a list of 

FYI, http://www.fedora.us/wiki/FedoraTriage
Fedora Triage is experimenting with a couple of easy to use
ways for community members to deal with organizing bugzilla bugs
so developers can build reasonable queries.

First there are public tracker bugs like
https://bugzilla.redhat.com/bugzilla/showdependencytree.cgi?id=109188
https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=109188

Second trying to use a common syntax comment string
'triage->reason' to annotate bugs with searchable queries
http://www.fedora.us/wiki/TriageComment

example: https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=109827

Some pre-built queries against these strings are at:
http://www.fedora.us/wiki/CannedQueries

These of course are very simple experiments on how to use the existing
bugzilla system so community knowledge can be a resource to help
developers quickly find lists of bugs. My personal wishlist is to have
very granular editting permissions so different grades 'trusted'
community members can get different levels of editting access so that
'trusted' community members can do some of the more day-to-day QA tasks.
Also on my wishlist is a new triage oriented whiteboard space
that can hold the triage->reason strings. Putting them in comments, is
not the best solution. I'd rather have a whiteboard like space for
community triage comments that can be re-written and can be controlled
under a fine-grained editting permissions...to prevent abuse and to make
it easy for honest triage comment mistakes to be erased.

I would appreciate feedback from package maintainers about how much
value they are getting out of the public trackers and the triage comment
strings, as query tools. 

-jef"sure..doing this sort of triage without bugzilla editting rights is
like sword fighting with both hands tied behind your back...but having
sharp pointy teeth helps a little"spaleta 

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