Comment requested on {bugzilla-information-gatherer.sh} script

[Rahul Sundaram]

David Timms wrote:
> Hi,
> 
> I've noticed that a bugzillee is often requested to provide certain 
> information about an issue being seen. It made me think of making a 
> simple script that creates files that the bugzillee can easily attach / 
> upload to a bug if/when/requested.
> 
> I'm hoping that such a tool would help the issue resolution process:
> - save time in getting the information to attach to the bug
> - encourage people to make certain logs as attachment rather than inline.
> - provide some often requested versioning information about
>   - distro
>   - kernel
>   - running kernel
>   - package version
>   - package verify {ie has the user made adjustments to the config files 
> or is there packaged files missing etc.}
>   - hw subsystems
> 
> As some information can only be accessed as root, those specific 
> commands request the user to provide the root password.
> 
> I've kept the specific logs - eg lsmod lspci, as separate files, rather 
> than building a single file containing all information; the thinking was 
> that those blocks of information are probably only relevant when asked for.
> 
> I would welcome any comment that people would like to make to improve 
> the script, or eg the relevance of the data generated etc, whether there 
> are other similar tools, and if there is any security problems with the 
> way I went about it.
> 
> For more general issues people have on fedora-list, other information 
> could be added: /boot/grub/grub.conf /etc/fstab /etc/mtab 
> /etc/modprobe.conf, smolt install /send / and provide smolt id. Do you 
> think there is a need for this ?
> 
> The script is at: http://fedoraproject.org/wiki/DavidTimms/Scripts

Have you looked at sysreport?

http://kbase.redhat.com/faq/FAQ_80_456.shtm

Rahul