Comment requested on {bugzilla-information-gatherer.sh} script
Rahul Sundaram
sundaram at fedoraproject.org
Sun May 13 14:32:57 UTC 2007
David Timms wrote:
> Hi,
>
> I've noticed that a bugzillee is often requested to provide certain
> information about an issue being seen. It made me think of making a
> simple script that creates files that the bugzillee can easily attach /
> upload to a bug if/when/requested.
>
> I'm hoping that such a tool would help the issue resolution process:
> - save time in getting the information to attach to the bug
> - encourage people to make certain logs as attachment rather than inline.
> - provide some often requested versioning information about
> - distro
> - kernel
> - running kernel
> - package version
> - package verify {ie has the user made adjustments to the config files
> or is there packaged files missing etc.}
> - hw subsystems
>
> As some information can only be accessed as root, those specific
> commands request the user to provide the root password.
>
> I've kept the specific logs - eg lsmod lspci, as separate files, rather
> than building a single file containing all information; the thinking was
> that those blocks of information are probably only relevant when asked for.
>
> I would welcome any comment that people would like to make to improve
> the script, or eg the relevance of the data generated etc, whether there
> are other similar tools, and if there is any security problems with the
> way I went about it.
>
> For more general issues people have on fedora-list, other information
> could be added: /boot/grub/grub.conf /etc/fstab /etc/mtab
> /etc/modprobe.conf, smolt install /send / and provide smolt id. Do you
> think there is a need for this ?
>
> The script is at: http://fedoraproject.org/wiki/DavidTimms/Scripts
Have you looked at sysreport?
http://kbase.redhat.com/faq/FAQ_80_456.shtm
Rahul
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