--- On Thu, 12/11/08, Tim Waugh <twaugh at redhat.com> wrote:
> From: Tim Waugh <twaugh at redhat.com>
> Subject: Re: cannot print on rawhide
> To: olivares14031 at yahoo.com, "For testers of Fedora Core development releases" <fedora-test-list at redhat.com>
> Date: Thursday, December 11, 2008, 1:12 AM
> On Wed, 2008-12-10 at 18:27 -0800, Antonio Olivares wrote:
> > I am running rawhide and I cannot print anything :(
>
> I have had several reports of this but have not yet seen
> the
> troubleshoot.txt resulting from running the troubleshooter.
> Help->Troubleshoot from the menu bar in
> system-config-printer.
>
> Tim.
> */
Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': <cups.Dest DESKJET_810C (default)>,
'cups_instance': None,
'cups_queue': 'DESKJET_810C',
'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
'cups_printer_dict': {'device-uri': u'hp:/usb/DeskJet_810C?serial=MY94M1621WGI',
'printer-info': u'HEWLETT-PACKARD DESKJET 810C',
'printer-is-shared': True,
'printer-location': u'',
'printer-make-and-model': u'HP DeskJet 812C Foomatic/hpijs (recommended)',
'printer-state': 3,
'printer-state-message': u'',
'printer-state-reasons': [u'none'],
'printer-type': 131072,
'printer-uri-supported': u'ipp://localhost:631/printers/DESKJET_810C'},
'cups_printer_remote': False,
'hplip_output': (['',
'\x1b[01mHP Linux Imaging and Printing System (ver. 2.8.7)\x1b[0m',
'\x1b[01mDevice Information Utility ver. 4.1\x1b[0m',
'',
'Copyright (c) 2001-8 Hewlett-Packard Development Company, LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute it',
'under certain conditions. See COPYING file for more details.',
'',
'',
'\x1b[01mhp:/usb/DeskJet_810C?serial=MY94M1621WGI\x1b[0m',
'',
'\x1b[01mDevice Parameters (dynamic data):\x1b[0m',
'\x1b[01m Parameter Value(s) \x1b[0m',
' ---------------------------- ----------------------------------------------------------',
' agent1-ack False ',
' agent1-desc Black cartridge ',
' agent1-dvc 0 ',
' agent1-health 0 ',
' agent1-health-desc Good/OK ',
' agent1-hp-ink False ',
' agent1-id 0 ',
' agent1-kind 3 ',
' agent1-known False ',
' agent1-level 0 ',
' agent1-level-trigger 0 ',
' agent1-sku 15 (C6615DN) ',
' agent1-type 1 ',
' agent1-virgin False ',
' agent2-ack False ',
' agent2-desc Tri-color cartridge ',
' agent2-dvc 0 ',
' agent2-health 0 ',
' agent2-health-desc Good/OK ',
' agent2-hp-ink False ',
' agent2-id 0 ',
' agent2-kind 3 ',
' agent2-known False ',
' agent2-level 0 ',
' agent2-level-trigger 0 ',
' agent2-sku 23 (C1823D) ',
' agent2-type 2 ',
' agent2-virgin False ',
' back-end hp ',
' cups-printer DESKJET_810C ',
' cups-uri hp:/usb/DeskJet_810C?serial=MY94M1621WGI ',
' dev-file ',
' device-state 1 ',
' device-uri hp:/usb/DeskJet_810C?serial=MY94M1621WGI ',
' deviceid MFG:HEWLETT-PACKARD;MDL:DESKJET ',
' 810C;CMD:MLC,PCL,PML;CLASS:PRINTER;DESCRIPTION:Hewlett-Pac',
' kard DeskJet ',
' 810C;SERN:MY94M1621WGI;VSTATUS:$HB0$FC0,ff,DN,IDLE,CUT; ',
' duplexer 0 ',
' error-state 0 ',
' host ',
' in-tray1 0 ',
' in-tray2 0 ',
' is-hp True ',
' media-path 1 ',
' panel 0 ',
' panel-line1 ',
' panel-line2 ',
' photo-tray 0 ',
' port 1 ',
' r 0 ',
' revision 255 ',
' rg 000 ',
' rr 000000 ',
' rs 000000000 ',
' serial MY94M1621WGI ',
' status-code 1000 ',
' status-desc Idle. ',
' supply-lid 0 ',
' top-lid 1 ',
'\x1b[01m',
'Model Parameters (static data):\x1b[0m',
'\x1b[01m Parameter Value(s) \x1b[0m',
' ---------------------------- ----------------------------------------------------------',
' align-type 2 ',
' clean-type 1 ',
' color-cal-type 0 ',
' copy-type 0 ',
' embedded-server-type 0 ',
' fax-type 0 ',
' fw-download 0 ',
' icon DESKJET_840C.png ',
' io-mfp-mode 6 ',
' io-mode 1 ',
' io-support 1 ',
' job-storage 0 ',
' linefeed-cal-type 0 ',
' model DeskJet_810C ',
' model-ui HP Deskjet 810c ',
' model1 Deskjet 810c ',
' panel-check-type 0 ',
' pcard-type 0 ',
' plugin 0 ',
' power-settings 0 ',
' pq-diag-type 0 ',
' r-type 0 ',
' r0-agent1-kind 3 ',
' r0-agent1-sku 15 (C6615DN) ',
' r0-agent1-type 1 ',
' r0-agent2-kind 3 ',
' r0-agent2-sku 23 (C1823D) ',
' r0-agent2-type 2 ',
' scan-style 0 ',
' scan-type 0 ',
' status-battery-check 0 ',
' status-dynamic-counters 0 ',
' status-type 1 ',
' support-released 1 ',
' support-type 2 ',
' support-ver 0.9.5 ',
" tech-class ['DJ8xx'] ",
" tech-subclass ['Normal'] ",
' tech-type 2 ',
' usb-pid 0304 ',
' usb-vid 03f0 ',
'',
'Done.',
''],
['\x1b[35;01mwarning: Unable to start hp-systray\x1b[0m',
'']),
'is_cups_class': False}
Page 4 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'General': {u'PageRegion': u'Letter',
u'PageSize': u'Letter',
u'PrintoutMode': u'Draft'},
u'PrintoutMode': {u'Quality': u'FromPrintoutMode'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 5 (Locale issues):
{'system_locale_lang': 'en_US',
'user_locale_ctype': 'en_US',
'user_locale_messages': 'en_US'}
Page 6 (Local or remote?):
{'printer_is_remote': False}
Page 7 (Choose device):
{'cups_device_dict': {'device-class': u'direct',
'device-id': u'MFG:HP;MDL:DeskJet 810C;CLS:PRINTER;DES:DeskJet 810C;SN:MY94M1621WGI;',
'device-info': u'HP DeskJet 810C USB MY94M1621WGI HPLIP',
'device-make-and-model': u'HP DeskJet 810C'}}
Page 8 (Check USB permissions):
{'getfacl_output': [('Bus 002 Device 002: ID 03f0:0304 Hewlett-Packard DeskJet 810c/812c',
['# file: dev/bus/usb/002/002',
'# owner: root',
'# group: root',
'user::rw-',
'user:olivares:rw-',
'group::r--',
'group:lp:rw-',
'mask::rw-',
'other::r--'])]}
Page 9 (Print test page):
{'test_page_attempted': True,
'test_page_job_status': [],
'test_page_submit_failure': (1030, 'client-error-not-found'),
'test_page_successful': True}
Thanks,
Antonio