First step at useful metrics

[John Summerfield]

John Poelstra wrote:

> Here is the hard part, but the part that will help all of this 
> most--what can we tangibly start doing today to recognize the efforts of 
> bug triagers and chart our overall progress?  

"Thanks for your help, John. I really appreciate the trouble you took in 
this.

"However, I think your assignment of the problem is wrong this time, 
because ...."

-- 

Cheers
John

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