Report bugs in Bugzilla (not just the mailing list)
awilliam at redhat.com
Fri Feb 20 18:14:23 UTC 2009
On Fri, 2009-02-20 at 10:12 -0500, Christopher Beland wrote:
> I wrote the following at:
> Bugs need to be filed in Bugzilla. People on IRC and fedora-test-list
> can help you diagnose a bug, determine the scope of a bug (who else is
> seeing it), decide what component to file against, and know whether or
> not the behavior you see is intentional. If a bug is reported on the
> mailing list and not Bugzilla, then the right developer might not see
> it, might lose the e-mail, or might forget about the report. The
> Bugzilla database organizes reports so they are not lost, groups
> comments in one place for easy reference, and to make it easy to find
> reports so other testers don't make duplicate reports.
> A common practice is to file a bug first, then e-mail the list with a
> link to the bug report, asking for further assistance. Many bugs are
> also filed with no e-mail to the mailing list, so be sure to search
> Bugzilla for your problem.
> I hope the advice given is accurate and wise; corrections and
> clarifications are welcome.
> I have recently seen a number of reports being sent to the mailing
> list which haven't gotten any reply. I hope that reporters know
> enough to file these reports in Bugzilla; as far as I know, no one is
> combing the fedora-test-list archives to find bugs that have fallen
> through the cracks.
> I adapted this text from [[Testing]] so that it could become a
> redirect to [[QA/Join]], since people wanted Testing to go away
> entirely (which makes sense).
> is probably a better place for these two paragraphs, so that everyone
> who signs up for the mailing list will see them. But this page is not
> on the wiki, so I can't edit it.
I agree. I think the sentiment is good, but the place is wrong. We're
trying to keep the front page of the Wiki area short, direct and
friendly; this will drive us back to the old, Big Laundry List O'
Tangentially Related Text model. =) For now I'd suggest moving it to the
'How to report bugs' page, or possibly the Rawhide page - it's not
really appropriate there either, but it's *more* appropriate, and at
least those are long pages already. The main point, I think, is to have
it somewhere on the Wiki, so we can just do a short reply with a link to
it in the appropriate situations, rather than having to type it out
I'm not sure who could get it added to the listinfo page. wwoods?
Fedora QA Community Monkey
IRC: adamw | Fedora Talk: adamwill AT fedoraproject DOT org
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