Sign up or help with component triage!

TK009 john.brown009 at gmail.com
Wed Mar 11 21:31:53 UTC 2009


Christopher Beland wrote:
> On Wed, 2009-03-11 at 14:51 -0400, TK009 wrote:
>   
>> this reworded a bit
>> "As you start work on a component, communicating with other triagers 
>> working on the same component or the developer can help make your 
>> working relationship more productive."
>> to-
>> "Once you chose a component, communicating with other triagers and the 
>> developer/maintainer can help make your working relationship more 
>> productive."
>>     
>
> Since you mention it, this advice is rather vague.  What is it exactly
> that triagers are being advised to do?  Send an e-mail to the maintainer
> of a component before they start triaging its bugs?
>
>   
Yes, that is exactly what I am saying. You don't think giving 
developers/maintainers a heads up is a good advice/idea?
The wording of either reads as a suggestion, not a mandate. Your system 
works for you, keep using it.
> Personally, I have just been jumping in and change bugs and comment on
> them.  Usually I either have obvious questions to ask of the reporter,
> or I just mark it ASSIGNED and if the maintainer has any further
> questions, it's up to them to ask the reporter.  If I have any
> information that might help the developer, I just add it to the bug
> report.
>
> There are special cases where for a given component, you should
> generally attach special logs or somesuch - that's the sort of thing a
> triager might ask the developer what would be most helpful.  But people
> develop this sort of knowledge from experience or reading old bug
> reports, and the wiki is getting pretty good at documenting those things
> now.  Having to ask each package maintainer "is there something special
> I should do?" before you touch any of their bugs seems like a little too
> much overhead, so I wouldn't want to advise that.
>
> In general, I would advise triagers to communicate through Bugzilla
> simply by triaging bugs in the normal checklisty way; otherwise, if
> there are questions, ask them!  8)
>
> -B.
>
>   
As I said, I am fine without the changes. It was nitpicky stuff.

TK009




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