Revised draft of priority / severity mail to -devel list

[Adam Williamson]

On Fri, 2009-05-15 at 03:15 +0530, Mani A wrote:
> On Fri, May 1, 2009 at 11:30 PM, Adam Williamson <awilliam at redhat.com> wrote:
> >
> > We have a draft convention for how these fields should be set here:
> > http://fedoraproject.org/wiki/User:Beland/Bugzilla_Legend#Severity_and_Priority .
> > As you can see, it basically suggests that the severity field be used
> > to rate the importance of the issue in the context only of the
> > affected package, and priority be used to rate the importance of the
> > issue in the context of the distribution as a whole.
> 
> 
> With respect to what type of user?
> 
> The proposal has a big problem there.
> 
> Consider https://bugzilla.redhat.com/show_bug.cgi?id=492005 for example
> 
> It is marked as a low priority bug of medium severity.
> 
> That does not seem correct for newbie users
> 
> 
> A better way of specifying would be to have a third field for 'lowest
> target user group'

It's not the proposal's problem, that's just a general problem for
Fedora; no-one agrees what our target user should be. So for now, that's
always going to be a problem. We will have a guide for what issues
should be what levels once this goes live. For now you should ignore
priority / severity settings entirely, no-one is paying any attention to
them, there's no suggestion the current settings for any bug are
remotely correct (and medium/low is just the default, IIRC).
-- 
Adam Williamson
Fedora QA Community Monkey
IRC: adamw | Fedora Talk: adamwill AT fedoraproject DOT org
http://www.happyassassin.net