Auto closing tickets from tickets which need more info

[Rahul Sundaram]

Gerwin Krist wrote:

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>Hya,
>
>Just a questions what about auto-closing tickets after a certain time
>for tickets on NEEDINFO status. It happens VERY often that when I
>set a ticket to "NEEDINFO" the reporter doesn't respond. Imho this a
>waste of time for us, and these tickets won't be closed anyways.
>
>Gerwin
>
Thats a good idea. How long do you think would be a appopriate time 
before auto closing a bug report. 2 weeks?

regards
Rahul