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Re: Auto closing tickets from tickets which need more info



Gerwin Krist wrote:

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Well I think 3 weeks is fair amount of weeks.


Kindly select bugzilla and report this as a enhancement. Bugs with NEEDINFO should be auto closed after 3 weeks with a comment similar to the following''

"This report is being automatically closed after 3 weeks because the required information to resolve the alleged issue has not been provided. If you have the necessary information, please feel to reopen this report and provide us the details. Thank you"

regards
Rahul


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