FW: [SUSPECTED SPAM] Customer Service
ricky.zhou at gmail.com
Tue Aug 28 00:48:51 UTC 2007
On Mon, Aug 27, 2007 at 07:50:28PM -0400, Ignacio Vazquez-Abrams wrote:
> No, it will just redirect the inquiries to the Apache Project instead.
Agreed (the Apache Project must get these emails *constantly*). I
honestly don't expect non-technical people reporting a phishing site to
read through the ``offending'' page quite as thoroughly as we'd like.
With this in mind, I have two suggestions to reduce this problem:
* Make the Apache test page even more painfully obvious with a message
explicitly stating not to email the Fedora Project (in
bolded/emphasized text, if necessary). Although this would not make
much of a short term difference, it might reduce these types of
emails in the future.
* Assuming that most complaints come through the footer link on fp.o,
we could possibly replace the webmaster at fp.o link with a full
``contact us'' page (which would thoroughly explain when *not* to
email this address).
Any other thoughts on reducing misdirected webmaster at fp.o emails?
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